We do not store customer credit card details.
We endeavour to send out all orders on the day we receive them, if they are received by noon. We are sometimes able to send orders received later in the day, but we cannot guarantee this. Despatch may also be slower at very busy times, in particular before Christmas: please bear this in mind when ordering, and leave sufficient time. You will receive an email that confirms that your parcel has been sent.
Orders to Europe, North America, Australia and New Zealand will be despatched within 48 hours of receipt and should be received within 5 days of being sent, though we cannot guarantee this.
Orders to the Rest of the World: if the parcel weighs under 2kg, it will be despatched within 48 hours of receipt and time to delivery will depend on local postal services. If the parcel weighs over 2kg, it may take a little longer than two days to organise shipping.
We are sure you will be delighted with your Cambridge Imprint purchases but if for any reason you are unhappy with what you have bought, simply return it to us, unused, within 21 days and we will refund the purchase price. The address for returns is:
Cambridge Imprint Returns
c/o Evanwood Ltd
Unit 17 Ronald Close
Woburn Road Industrial Estate